Featured Links

Other Topics


Quote of the Day

"Work is the curse of the drinking classes."

Oscar Wilde



 

 
Featured Communication Articles

Creating a Winning Staff Team
As a business owner, I’ve had staff come and go over the years: some have done extremely well, and others not so well. During the time I was involved in running my business, I found some weaknesses in myself that tremendously affected things that were ...

Innovators: How To Turn Your Dreams Into Reality
Whether you have tried to sell your ideas in the past and failed or whether you have never tried beyond nurturing your ideas in your mind, please remember this--if you deeply believe in your ideas and if you have a vision of greatness for your ideas, one ...

Team Building Part 2 - Honesty is the Key!
Team Building part 2 - Honesty is the Key !The second in a series of 2 articles giving a slightly different viewpoint on effective team building, condensed from an original seminar presented by the author, John Roberts. John is a Freelance Training ...





Email Newsletters: Privacy and Unsubscribing
 
As you likely know from personal experience, the value of email has been greatly tarnished by spam, unsolicited messages, online junk mail. So, many subscribers and would-be subscribers care very much about the exposure of their email addresses.

Since this issue is so important, articulate a privacy policy for your newsletter. Will you rent, sell, or exchange the names of your subscribers to other organizations or persons? While most of us have no plans to do so when we are small, that opinion can change as we grow our list.

Quite frankly, once your list gets to a certain size, you may be able to earn quite a bit of money by renting it out. Many magazine and subscription publishers find that the difference between a profit and loss is list rental income.

If you do decide to keep the list names strictly to yourself, post a message to that effect somewhere, either in the email newsletter itself, at sites where you collect the names of subscribers, or both. By posting, and adhering to, a privacy policy, you will get more subscribers. To read an example, go my newsletter’s web page at http://www.abbottletter.com .

If you’re not sure whether you will or will not sell or rent the addresses, then put a note to that effect instead. Many companies do this by saying something like this: "Would you like to receive information messages by email from our valued partners?" To that, of course, you add a checkbox. The default position should be


off, which is to say, subscribers have to click on the box to receive those mailings. And, needless to say, you must then respect the choice they make.

You must also make it quick and easy for subscribers to say good-bye. Each issue of your newsletter should contain information explaining how to unsubscribe or be removed from the mailing list. There are many forms this information can take. To choose one, go through the email newsletters you now receive, and decide which you like best. Then, prepare your own notice, using this one as a guide. Of course, you will not copy anything directly, which would be plagiarism.

On the flip side, add information to each newsletter that explains how to subscribe, and consider, too, putting in a line asking recipients to pass along your newsletter to someone else who would benefit from it. A simple reminder like that could help you build your list, painlessly. Recommendations from a trusted colleague or friend will boost your subscriber list quickly.

Summing up, develop a privacy policy and stick to it. In addition, give your subscribers an escape hatch they can access quickly and easily.


About the Author
Robert F. Abbott, the author of A Manager’s Guide to Newsletters: Communicating for Results, writes and publishes Abbott’s Communication Letter. Read more articles about Internet communication, as well as email and printed newsletters at:
http://www.communication-newsletter.com/ic.html


Communication News