"My dad has always taught me these words: care and share. That's why we put on clinics. The only thing I can do is try to give back. If it works, it works."Tiger Woods
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How RSS Feeds Help Your Search Engine Rankings
RSS is an acronym for Really Simple Syndication or Rich Site Summary. RSS is an XML-based format for content distribution. Webmasters create an RSS feed containing headlines and descriptions of specific information. The majority of RSS feeds currently ...
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SiteMaps and HyperLinks: Keys to Attract Search Engine Robots by www.itsallaboutlinks.com
Sitemaps and hyperlinks are the keys to attract search engine robots to your website. We will look into various techniques related to text links for searchbot optimized websites, and the importance of sitemap in order to help search engine robots to dig ...
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Microsoft CRM customization techniques are very diversified and based on the whole spectrum of recent Microsoft technologies. The main terms you should know are: Microsoft CRM SDK 1.2 and Visual Studio.Net 2003. And of course you should be familiar with all the legacy internet technologies, such as HTML, XML, XSLT, JavaScript and be good C#/VB/Net developer.
If you are developer who is asked: how do we customize Microsoft CRM – read this and you will have the clues on where to look further.
1. Microsoft CRM SDK – this is software development kit with C# and partly VB.net examples – it is supported by Microsoft Business Solutions technical support. It is all web services based calls, if you are C# .NET developer – you are excellently positioned to do this type of customizations. This is the preferred customization scenarios and this should be easily upgradeable customization.
2. Legacy SQL Data integration. This is also easy and safe. If you have SQL database, sitting on the same or linked SQL Server – you can create ASPX .Net application and simply integrate it into CRM. You can place it on the navigation bar or menu in isv.config – please refer to MS CRM SDK
3. Legacy ASP integration – this is somewhat more sophisticated. You have to deploy HTTP handler to be a middle party between CRM which is .Net based and ASP which is legacy IIS. The trick is – you have to have INI file with security settings to penetrate into MS CRM with proper credentials, calling web service.
4. Microsoft Exchange Programming. Microsoft CRM has Exchange connector – which moves CRM incoming email to MS if it has GUID in its subject. You can alter this logic (for instance - move email to CRM if it doesn't have GUID but it is from the sender who is contact or account in MS CRM). Refer to MS Exchange SDK onsyncsave event handling. Then simply apply some MS CRM SDK programming
5. Direct SQL touch – in #4 above I described you the scenario with MS Exchange handlers – this would be ideal world if MS CRM SDK does the job. But – in real world this is not always true – you have to do direct flags correction in CRM database (like making Activity closed, moving email attachments/octet streams, etc). This is not supported by MBS technical support – but you can rescue to this technique if you have to make job done.
6. MS CRM Customization tool – you can feel free to use this – this is rather end-user tool and we don't describe it here – read the manual. We've described above the options to use when this tool doesn't do the job
Happy customizing! if you want us to do the job - give us a call 1-866-528-0577! help@albaspectrum.com
Andrew Karasev is Chief Technology Officer in Alba Spectrum Technologies – USA nationwide Microsoft CRM, Microsoft Great Plains customization company, based in Chicago, California, Colorado, Texas, New York, Georgia and Florida, Canada, UK, Australia, Brazil, Mexico (www.albaspectrum.com), he is Dexterity, SQL, C#.Net, Crystal Reports and Microsoft CRM SDK developer.
akarasev@albaspectrum.com
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