"Art consists of limitation. The most beautiful part of every picture is the frame."Gilbert K. Chesterton
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Building A Profitable MLM, Network Marketing Home Business
Any new business requires an investment of capital, time and planning. You will have a much higher chance of success, working from home, if you spend time establishing yourself first.An airplane uses most of it’s fuel at take off. Network marketing is ...
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Facts & Myths of Multilevel Marketing How To Recruit 100 Distributors A Day, Every Day Of The Week!I was exploring the internet jungle a few weeks ago when I stumbled upon what appeared to be anopen MLM forum, however it had pretty much been taken ...
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4 Simple Methods To Multiply your Profits!
By Dimitris Fatsiletos
You got your Order and gained a customer!
Congradulations! Your marketing efforts have paid off.
What next? Simple.--Leverage it to Maximum!
One of the most ignored factors after a sale is NOT to have a STRATEGY to retain the customer and to maintain sustained customer satisfaction!
Your customer has trusted you and he has bought from you. Now its time to take it to the next level.
...which is "Sustained Customer Satisfaction"
Sustained customer satisfaction becomes important in every business. More so on the Internet because of three primary reasons.
1. You can sell more back end products to the same customer with his FULL approval.
2. You can promote different affiliate programs to this customer which he will join on your word.
3. To earn his appreciation! His words are worth of gold to your Website. Word of mouth publicity still remains the best promotional method ever discovered.
Most of the time when I purchased online all I received was a " Standard Thank You Letter ". Cold and impersonal that clearly came across as a Routine Exercise.
Of course I heard from them again when they wanted to promote an affiliate program or a back end product. And this included two known 'Gurus' who never thought of a strategy for -Sustained Customer Satisfaction!
Here is a Strategy That I adopt on my site http://www.pluginprofittoday.com
____________________________________ *Sustained Customer Satisfaction Strategy *
-Step 1: I give an unannounced surprise bonus IMMEDIATELY on sale. This puts the customer on a positive frame of mind as more value has been added to his purchase.
-Step 2: A "Personalized" thank you email is send to my customer mentioning the support email Ids and BOLDLY reminding him that he is under 100% refund cover.
He can simply ask for charge back if the product is not up to the standard he expected. ( I am yet to receive a Charge back for the 38 info products on my site! )
-Step 3: Exactly after 4
days I send one more email to him with a simple subject line: " Customer Name, Just Checking on XXX Product".
Inside I give him one more SURPRISE Gift as well as enquire how the product is being useful to him. His suggestions and opinions are invited for further improvement.
-Step 4: After 7 days I send him one more email with a subject line: " Customer Name, Your valued recommendation".
Inside He will be requested to RECOMMEND 5 of his friends informing them that he has actually BOUGHT from: http://www.pluginprofittoday.com and they are trust worthy. And just for his valuable recommendation he gets one more " QUALITY " Surprise Gift!
Please remember here that this " Recommendation" form is meant only for your customers and this is Not the usual " Recommendation " form.
After two years of adopting this strategy, in 2005, more than 70% of my income comes from my past customers -by repeat purchases or by joining for programs under me.
________________________________________________ *Final Tips on Sustained Customer Satisfaction Strategy*
1. Make sure that your gifts and bonuses are valuable.
2. Write your emails with full emotion and gratitude for the customer to whom you are indebted for that all important Sale. After all its because of him our business thrives or survives.
3. COMPLETELY automate your email follow-ups with an Autoresponder. Once you do this all that is left will be to add your customers email ID to your Autoresponder. http://www.pluginprofittoday.com
I hope you have a simple workable strategy now that you can implement immediately.
Dimitris Fatsiletos is the owner of the www.pluginprofittoday.com, where you can find fresh and informative ideas and methods in order to build a moneymaking site - business which will give you an extra income or a wealth beyond expectations. Visit the site and get information for free. You can contact Dimitris in dfatsiletos@hotmail.com . For more information you can also visit his blog site http://pluginprofittoday.blogspot.com .
About the author:
Simple Methods To Multiply your Profits!
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